In our bid to deliver a fantastic customer experience, we provide the following services & facilities:
Onsite Café - A full café on site to cater, with a full a la carté menu all prepared freshly on the premises by our head chef. They can provide early morning breakfasts, midday lunch and snacks throughout. The café also comprises Sky Digital viewing showing the latest sports, news and live events. Plus, enjoy free access to Wireless Broadband Internet.
Events and Charity Help - We hold annual events such as our very successful Charity Golf Day and support several other events which benefit charities such as Macmillan Cancer Relief and the NSPCC. As a loyal customer you will be invited to these events and given the chance to win great prizes. We also hold test drive events for all new models, the latest being the launch of the fantastic new Golf Mk 6.
Service Priority Lines
This is a dedicated help facility to answer or record all customer comments as well as priority bookings and progress reports on vehicles.
Available via telephone 0191 383 7509.
E-mail: enquiries@pulmanvolkswagen.co.uk
Drive Through Servicing
Waiting appointments are available for service and repairs, we offer complimentary refreshments to all service customers.
Complimentary Service Wash & Vac
All service vehicles will receive a complimentary wash and vacuum before being handed back.
Valeting Service
We can offer a comprehensive range of valeting services.
Collection and Delivery
We can arrange free collection and delivery of your vehicle(s) within 50 miles of our service centre. We collect from your home or work address and
deliver the car back on completion.
Courtesy Cars
A range of courtesy cars are available by prior appointment. The car is free, all we ask you to pay for is the fuel you use and there is an optional insurance charge.
Touring Accessories
A wide range of roof racks systems including holders for bicycle/ski & snowboard/ windsurf and roof storage boxes and tow bars. Please ask for details.
Parking Sensors
We are able to fit parking sensors to your current vehicle, they are positioned to help guide you when manoeuvring in tight spaces.
